Choosing the right software for your gym is one of the most important decisions you’ll have to make. However, requiring your staff to be familiar with the usage of this tool often takes days even weeks to complete. And as a result, employees are either prone to commit mistakes or discount certain functionalities that will undermine the true potential of the software.
So if you’re in need of guidance to maximize the gym management database that you have, then we urge you to read further as we are going to share some of the mistakes that you need to avoid when using a fitness club software.
Failing To Educate Employees About The Use Of The Software
As the business owner, it is your responsibility to know the usage of the gym management software in order to teach your employees effectively. Hence, you also have to participate in the onboarding process before integrating this tool to your business. Aside from that, acquiring the knowledge needed to be familiar with this tool will also let you understand the function of the software to the operational side of the gym business.
Not Capitalizing On The Automated Features
Automation is useful in many ways as it allows people to do less while still arriving at the same result. But the thing is some gym employees fail to see the value of automated features in fulfilling their duties. And in some cases, some staff intentionally omits the use of these features as they are more comfortable doing things the old fashion way (force of habit).
Capitalizing on the automated features is recommended as it creates an aura of awareness for clients and employees to prevent any payment issues, remind everybody of members’ birthdays, alerting employees for new sign-ups, and etc.
Overlooking Different Payment Options
This feature must coincide with the automated features of the fitness club software. Payment of dues is the lifeline of the gym business, but unfortunately some owners aren’t even aware that some of their members have failed to pay their fees on time because they were not prompted by the software.
As much as possible, check your business’ financial reports regularly as the system keeps calculating the money that’s coming in, the money to be paid by the members, and the losses as well. Let the software automate this process so you’ll have an updated record of your finances and prevent any errors from happening.
Not Being Up-To-Date With Your Reporting System
Finally, customizing the dashboard of the fitness club software is necessary so that employees will be able to keep track of members, alumni, prospect clients, expenses, finances, attendance, marketing, and many others. In short, customization of the system produces more detailed reports so you will know which classes are popular among gym-goers, which have the least number of attendants, and etc.
Moreover, it also gives you a better insight of the operations as well as your potential to scale in the near future.